HP Confidential
hp.exe is a tool that will allow an HP Authorized service partner to clear an unknown password
If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:
1. Enter an incorrect password and press enter.
2. Repeat Step 1 two times.
After the third entry of the incorrect password, the notebook responds with a "system Disabled"
message and provides an override password.
3. On working computer, access MS/DOS by clicking Start > All Programs > Accessories > Command Prompt.
4. Change directories to C:\Swsetup\Unlock6
5. Enter "HP xxxxx ", where "xxxxx" is the password generated by the notebook in Step 2
The notebook responds with another system-generated password.
This password can be used to unlock the notebook and reset the password.
Distribution:
This tool is HP Confidential. Under no circumstances should this tool be given to a customer directly. This tool is made available to Authorized HP service partners and self maintainers through CSN only.
HP Compaq nx7200 Notebook PC, HP Pavilion dv4000 Notebook PC, HP Pavilion dv4100 Notebook PC, HP Pavilion dv4200 Notebook PC, Compaq Presario V4000 Notebook PC, Compaq Presario V4100 Notebook PC, Compaq Presario V4200 Notebook PC
目前只限于以上HP機型. |